Independent repair · Tulsa, OK
JennAir is the name behind the downdraft cooktop, and it also makes wall ovens, ranges and built-in fridges. Colby works on new JennAir and older Jenn-Air.
The trouble chart
| If your… | It’s usually… | Colby checks |
|---|---|---|
| JennAir downdraft cooktops and ranges | The vent fan won’t run, pulls weakly, or the pop-up vent won’t rise | The blower, the filter, the vent switch, motor |
| JennAir wall ovens | Won’t heat, runs off temperature, or a touch control that won’t respond | Elements, the sensor, convection fan, control |
| JennAir ranges | A gas burner that won’t light, or an oven that won’t hold its setting | Igniters, the bake element, the sensor |
| JennAir built-in refrigerators | Warm fresh food, frost in the freezer, or an ice maker that quit | Condenser, fans, defrost, ice maker |
| JennAir dishwashers | Won’t drain, won’t clean, or water seeping from the door | The filter, the pump, the door seal |
| JennAir microwaves | Built-in or drawer microwaves that run without heating | Door switches, fuses, the controls |
What usually causes it
Jenn-Air brought downdraft venting to home cooktops: a fan under the cooktop pulls smoke and steam down instead of up into a hood. Grease builds up on the filter and the blower over time, and the fan gets louder while pulling less. On pop-up models, the vent that rises behind the cooktop has its own motor and switch.
Colby cleans or replaces what’s clogged and tests the blower motor and the vent’s lift.
Jenn-Air came to Whirlpool along with Maytag in 2006, and today’s JennAir shares many parts with KitchenAid and Whirlpool. An older Jenn-Air from the Maytag years has its own parts list.
He reads the model and serial tag to know which generation he’s working on.
JennAir’s built-in refrigerators and columns sit flush with the cabinets, often with custom panels on the doors. They rely on clear airflow through the grille and a clean condenser, and a door that hangs out of line won’t seal.
He works through the airflow, the door alignment and the cooling parts.
Many JennAir wall ovens bake with convection, using a rear fan and its own heating element. An oven that cooks unevenly or slowly on convection, but fine on regular bake, points to that fan or element.
He tests the convection fan and element, then checks the oven sensor.
Colby has worked on appliances since high school, through his years with a service company and now in his own business. He’ll tell you whether your JennAir is worth fixing, and if it’s time to put up a new range hood or install a new dishwasher, he does that too. CJ Appliance Repair is an independent repair company, not affiliated with JennAir.
Before you call
The model and serial number tell Colby exactly which parts your appliance takes. Here’s where to look.
Questions
AYes. Colby works on the burners or elements and on the downdraft vent itself: the blower, the filter and the pop-up motor.
AYes. Plenty of older Jenn-Air ovens, cooktops and fridges are still running, and Colby will tell you whether parts are available before you commit.
AYes. Smell gas? Don’t touch any switches. Leave the house and call your gas company from outside. Without a gas smell, he can test the burners, igniters and valves on your JennAir.
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
Rather type it out?
Tell us what's wrong and how to reach you. Colby will call or text you back.
