Rentals · Tulsa, OK
Appliance repair for landlords and property managers
When a tenant’s fridge quits, you need someone who answers, sets a time, finds the problem and tells you plainly whether it’s worth fixing. That’s how Colby works.
- Colby answers his own phone
- Most visits within 48 hours, often same day
- Diagnostic fee waived when he does the repair
Before you call
What to send Colby when you book
Pass this on to your tenants. Smell gas? Don’t touch any switches. Leave the house and call your gas company from outside.
Why it helps
One person from the first call to the last
A broken appliance in a rental brings extra people into it: the tenant who found the problem, you or your manager, and whoever does the repair. When a dispatch office sits in the middle, messages pass through several hands. At CJ Appliance Repair, Colby answers his own phone and texts, so one person knows the job from the start.
Tell him who should hear what. Some owners want the tenant to set the time with Colby directly; others want every call to go through them. Give him the tenant’s name and number along with yours, and say which way you prefer.
Before any repair, you get a diagnosis: what failed, what it takes to fix, and whether the appliance is worth it. If you aren’t at the unit, ask Colby to call or text you what he found, so you can approve the work or turn it down. The diagnostic fee is waived if you go ahead with the repair.
Rental appliances work hard, and some are near the end of their life. When a repair would cost more than an appliance is worth to you, Colby says so. A property-management company that looks after homes around Tulsa wrote that he’ll tell you when an appliance’s age makes a repair a poor bet. If you replace it, he installs refrigerators, dishwashers, washers and dryers, range hoods and garbage disposals.
- The owner answers the calls and texts
- A diagnosis before you approve the work
- Plain repair-or-replace advice
- He installs the replacement if you go that way
Questions
Landlords: questions people ask
QWho pays for an appliance repair, the landlord or the tenant?
AThat’s set by your lease, not by Colby. What he can give you is a clear account of what failed and why, such as a worn-out part versus a spoon in the disposal, which is usually what that conversation needs.
QDoes Colby work at more than one property?
AYes. Landlords who have used him have written about repairs at several of their rental properties, as well as at their own homes.
QShould I repair or replace an appliance in a rental?
AIt depends on the appliance’s age, the part that failed, and how long you plan to keep the unit. Colby tells you what the repair involves and whether the appliance is likely to keep going, so you can weigh it against buying new.
QDo you charge to come out?
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
QHow soon can you come?
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
Rather type it out?
Send Colby a request
Tell us what's wrong and how to reach you. Colby will call or text you back.
- Calls and texts(918) 992-4002
- Tulsa, Oklahomaand the towns around it
- Texting?A photo of the model tag helps Colby know what he’s working on.