CJ Appliance Repair(918) 992-4002

Refrigerator repair · Tulsa, OK

Freezer not freezing in your fridge?

Soft ice cream, frost on the peas, an ice maker that has slowed down. In a fridge’s freezer, that usually comes down to air that isn’t moving the way it should.

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  • Colby answers his own phone
  • Most visits within 48 hours, often same day
  • Diagnostic fee waived when he does the repair
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Before you call

Try these first

What usually causes it

What usually causes it

01

The evaporator fan Most common

The coil that makes the cold sits behind the freezer’s back panel, and this fan moves air across it. If the fan stops, the coil frosts up while the freezer and the fridge both warm.

Colby checks the fan motor and its blade, and replaces the motor if it’s failed.

02

Frost on the coil Defrost system

A failed defrost heater, defrost thermostat, timer or board lets frost grow until the coil is a solid block. The panel inside may look frosted, and the cold fades over days.

He tests each part of the defrost system and replaces the one that failed, so the frost stays gone.

03

Dirty coils or a stopped condenser fan

When the coils under the fridge can’t get rid of heat, the fridge runs longer and cools less. Your ice cream softens before the milk feels warm.

He cleans the coils and makes sure the condenser fan is spinning.

04

A door seal that leaks

A torn, stiff or folded gasket lets warm, damp air in. You get frost near the door, a fridge that seems to run nonstop, and food that won’t stay hard.

He checks the seal all the way around and replaces it if it won’t close tight.

05

The compressor or sealed system Both sides warm

If both sections are warm while the fans run, the compressor, its start relay or a refrigerant leak may be the cause. This is the least common answer, so it’s the last one he reaches.

He tests the start parts first, then tells you honestly what a sealed-system repair would mean.

Questions

Fridge freezer not freezing: questions people ask

Q

Why does the ice maker slow down before the freezer feels warm?

AIce makers wait for a properly cold freezer before each batch. A freezer running a few degrees warm still feels frozen to your hand, but the ice maker notices first.

Q

Can a full freezer cause this?

AOne packed so tight that air can’t move, or stuffed against the vent, can run warm. A freezer that’s full but not blocked actually holds its cold better.

Q

Will defrosting it myself fix it?

AIf frost on the coil is the trouble, melting it brings the cold back for a while. Unless the failed defrost part is replaced, the frost builds right back up.

Q

Do you charge to come out?

AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.

Q

How soon can you come?

AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.

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Send Colby a request

Tell us what's wrong and how to reach you. Colby will call or text you back.

  • Calls and texts(918) 992-4002
  • Tulsa, Oklahomaand the towns around it
  • Texting?A photo of the model tag helps Colby know what he’s working on.
Repair requestCJ Appliance Repair

Tulsa · (918) 992-4002

Broken appliance? Call Colby.

Call (918) 992-4002