Independent repair · Tulsa, OK
Viking helped bring restaurant-style ranges into home kitchens. Colby works on Viking gas and dual-fuel ranges, wall ovens and refrigerators.
The trouble chart
| If your… | It’s usually… | Colby checks |
|---|---|---|
| Viking gas ranges | A burner that won’t light, a weak flame, or an oven that won’t ignite | Burner and oven igniters, valves, spark module |
| Viking dual-fuel ranges | Gas top working but the electric oven cold, or the other way round | Bake and broil elements, sensor, igniters |
| Viking wall ovens | Slow preheat, a temperature that drifts, or a convection fan that stopped | Elements, convection fan, sensor, controls |
| Viking rangetops and cooktops | Igniters clicking nonstop, or a burner that lights and then dies | Spark switches, igniters, the burner and cap |
| Viking built-in refrigerators | A warm fresh-food side, frost in the freezer, or a noisy fan | Condenser, fans, defrost parts and seals |
| Viking dishwashers | Won’t drain, leaves dishes dirty, or leaks at the door | The filter, the pumps and the door seal |
What usually causes it
Many all-gas Viking ovens light with a glow-bar igniter that must get hot enough before the gas valve opens. As it ages, it still glows but draws too little current, so the valve never opens and the oven stays cold. You may see it glowing orange with no flame.
Colby tests the igniter’s draw and replaces it if it’s weak.
Viking’s high-output burners put out a lot of heat, and boil-overs find their way into the igniters and burner ports. A burner that sparks but won’t catch, or burns with an uneven yellow flame, more often needs cleaning or a new igniter than a new valve.
He cleans the ports, checks the flame, and tests the igniter and spark module.
On a Viking dual-fuel range the oven is electric, even though the top is gas. A cold oven there points to an element, the temperature sensor or the control rather than to any gas part.
Colby tests the bake and broil elements and the sensor first.
Viking also sells built-in refrigerators and freezers that sit flush with the cabinets. Like any built-in, they depend on a clean condenser, clear airflow and a door seal that closes tight.
He checks the condenser and the seals as well as the fans and defrost parts.
Viking ranges are heavy, high-heat machines, and a lot of what goes wrong with them is ignition. Colby works on gas and electric appliances, explains what he finds right there at the range, and tells you what the repair involves before he orders parts. CJ Appliance Repair is an independent repair company, not affiliated with Viking.
Before you call
The model and serial number tell Colby exactly which parts your appliance takes. Here’s where to look.
Questions
AYes, all-gas and dual-fuel models. Colby checks the burner igniters, the oven igniter and the spark module, and cleans whatever has been fouled by spills.
AMost often the igniter has weakened and can no longer open the gas valve. Smell gas? Don’t touch any switches. Leave the house and call your gas company from outside.
AYes, built-in refrigerators and freezers. Colby checks the cooling, the airflow and the seals before looking at anything bigger.
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
Rather type it out?
Tell us what's wrong and how to reach you. Colby will call or text you back.
