Ice maker repair · Tulsa, OK
A drip from an ice maker can end up in the freezer, behind the fridge or across the floor. Finding where it starts is half the job.
Before you call
Water near the outlet behind the fridge or under the counter? Switch off the breaker before you reach in.
What usually causes it
A valve that doesn’t close all the way lets water trickle into the ice maker between fills, and the tray overflows into slabs of ice. A cracked valve body leaks behind the fridge instead.
Colby tests the valve and replaces it if it leaks or won’t shut.
The line from the house runs behind the fridge, and plastic lines in particular crack or pull loose when the fridge is moved. A fitting that wasn’t tightened right can drip slowly for months.
He replaces the damaged line or fitting and checks the connection at the valve.
If the fill tube is frozen or knocked out of line, water misses the tray and runs into the freezer. There it freezes on the floor or drips out under the door.
He clears the ice from the tube or puts it back in line, then deals with whatever froze it.
Stand-alone ice machines drain melt water by gravity or with a small pump, and some use seals around moving parts. On one Scotsman machine that was leaking and not dropping its ice, Colby replaced the gear case and the water seal.
He finds the source, clears or replaces the drain parts, and replaces worn seals.
Questions
AWater is getting into the tray when it shouldn’t, usually through a water valve that won’t close fully. Each drip freezes onto the cubes below until they’re one solid block.
AYes. Close the ice maker’s water valve and switch it off, and the fridge keeps cooling normally. You’ll just be filling ice trays for a few days.
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
Rather type it out?
Tell us what's wrong and how to reach you. Colby will call or text you back.
