Refrigerator repair · Tulsa, OK
Where the water shows up says a lot. A puddle under the crisper drawers points one way; a wet floor behind the fridge points another.
Before you call
If water has reached the outlet or the cord, don’t touch them. Switch off the fridge’s breaker first, then mop up.
What usually causes it
When the fridge defrosts, the melt water runs down a small drain at the back of the freezer to a pan underneath. Crumbs or ice can plug that drain, and the water then freezes on the freezer floor or drips into the fridge under the drawers.
Colby clears and flushes the drain, and checks whether a defrost problem is freezing it shut.
The thin line that feeds the ice maker and dispenser can crack, rub through or work loose at a fitting, often after the fridge has been moved. The water valve on the back of the fridge can crack too.
He finds the drip, then replaces the line, the fitting or the valve.
The filter sits in a housing inside the fridge or behind the bottom grille. A cracked housing, a worn seal or a filter that doesn’t match your model leaks each time water runs through it.
He checks the housing and its seals, and replaces the housing if it’s cracked.
The pan under the fridge catches defrost water, and warm air from the compressor area dries it out. A cracked pan, or one knocked out of place during a move, lets that water reach the floor.
He sets the pan back where it belongs, or replaces it if it’s broken.
An ice maker that overfills, or a fill tube that has frozen, sends water where it shouldn’t go. A dispenser that keeps dripping after you let go of the lever is another clue.
He checks the fill, the tube and the dispenser, and fixes whichever one is spilling.
Questions
AThat’s nearly always the defrost drain. Melt water can’t get away, so it pools and refreezes. Chipping it out buys a little time, but the drain still needs clearing.
AUsually, yes. A leak by itself rarely stops a fridge from cooling. Turn the ice maker off, close its water valve and keep towels down until Colby gets there.
AOver weeks it can warp a wood floor and grow mold where you can’t see. Finding the cause early, while the fix is still small, saves the floor.
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
Rather type it out?
Tell us what's wrong and how to reach you. Colby will call or text you back.
