Independent repair · Tulsa, OK
Whirlpool builds a lot of the washers, dryers and fridges in Tulsa homes. Tell Colby what yours is doing and he’ll track down the cause.
The trouble chart
| If your… | It’s usually… | Colby checks |
|---|---|---|
| Whirlpool washers | Won’t drain or spin, a lid lock that won’t release, or a leak under the tub | The drain pump, lid lock, drive and the hoses |
| Whirlpool dryers | No heat from a blown thermal fuse, or a chirp from a worn idler pulley | The fuse, element or igniter, pulley and vent |
| Whirlpool refrigerators | A warm fresh-food side, an ice maker that quit, or water under the crispers | The fans, defrost parts, water valve and drain |
| Whirlpool dishwashers | Gritty dishes from a packed filter, standing water, or a drip at the door | The filter, drain pump, spray arms and door seal |
| Whirlpool ranges and ovens | An oven that won’t heat or runs hot, or a gas burner that won’t light | The bake element or igniter, the sensor, burners |
| Whirlpool microwaves | Runs but won’t heat, a dead keypad, or a turntable that stopped turning | Door switches, the fuse and the controls |
What usually causes it
Whirlpool also owns Maytag, KitchenAid, JennAir and Amana, and many Kenmore washers and dryers came off Whirlpool’s lines too. A lot of the pumps, switches, belts and boards are the same under different badges. That keeps parts easy to find, even for an older machine.
Colby matches the part to your model number, not just the name on the front.
Newer Whirlpool top-load washers lock the lid before they fill or spin. If the lock can’t confirm it’s shut, the washer sits idle, or stops partway with water in the tub. A sock caught in the drain pump causes a similar stall at the end of the wash.
He tests the lock and its switch, then checks the pump and hose for a blockage.
Most Whirlpool-built dryers carry a thermal fuse that opens if the dryer overheats, and a restricted vent is the usual reason it does. A dryer that starts to chirp or squeal is often telling you the idler pulley, the wheel that keeps the belt tight, is wearing out.
He replaces what failed and checks the airflow so the new fuse lasts.
Many newer Whirlpool dishwashers have a filter under the lower spray arm that you twist out and rinse. Older models ground food up instead, so plenty of owners never learned the filter was there. Left alone, it clogs, and dishes come out gritty or the tub won’t drain.
Colby clears the filter and sump, then checks the pump and spray arms if it still won’t clean.
Colby, the owner, works on Whirlpool washers, dryers, refrigerators, dishwashers and ranges across Tulsa, Broken Arrow, Bixby and Jenks. He picks up your call or text himself, tells you what’s wrong before any work starts, and says so when a machine isn’t worth the repair. CJ Appliance Repair is an independent repair company, not affiliated with Whirlpool.
Before you call
The model and serial number tell Colby exactly which parts your appliance takes. Here’s where to look.
Questions
AYes — top-load and front-load washers, and gas and electric dryers. Because so many Whirlpool-family machines share parts, the fix is often one part that’s easy to find.
AOn a top-loader, the lid lock is a common reason; on any washer it can be a clogged drain pump or hose. Make sure nothing is pinching the drain hose behind the machine, then call Colby.
AYes. Smell gas? Don’t touch any switches. Leave the house and call your gas company from outside. When there’s no gas smell and the burner or dryer just won’t light, Colby checks the igniter and the valve.
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
Rather type it out?
Tell us what's wrong and how to reach you. Colby will call or text you back.
