Ice machine repair · Tulsa, OK
Hoshizaki builds ice machines for restaurants, offices and homes, known for their crescent-shaped cubes. When yours slows down or stops, call Colby.
The trouble chart
| If your… | It’s usually… | Colby checks |
|---|---|---|
| Hoshizaki undercounter ice machines | Slow ice, small cubes, or water pooling under the counter | The water filter, the inlet, the drain, cleaning |
| Hoshizaki modular cubers | A bin that fills slowly, thin or cloudy cubes, or ice stuck to the plate | Scale, the harvest cycle, the condenser |
| Hoshizaki flakers and cubelet machines | A grinding noise, soft ice, or water leaking from the base | The auger, the gear motor, the water seal |
| Small or hollow Hoshizaki cubes | Scale in the water system, a clogged filter, or too little water reaching the plate | Water supply, filter, pump and cleaning |
What usually causes it
Every ice machine needs regular cleaning, Hoshizakis included. Minerals in the water leave scale on the evaporator, and slime grows in the dark, damp parts of the machine. The result is slow production, thin or cloudy cubes, and ice that won’t release at harvest.
Colby cleans and sanitizes the water system, then checks that the machine runs right.
The Hoshizaki in the job file on this site was a commercial machine that hadn’t been serviced in a few years. It needed a thorough cleaning and a repair to get it making ice properly again.
A machine that runs every day does better with cleaning on a schedule than with a repair after it stops.
A Hoshizaki cuber freezes water on a cold plate, then warms the plate just enough to drop the cubes into the bin. If a sensor, a valve or the water flow is off, the cycle runs long, the cubes come out the wrong size, or the ice won’t drop.
He watches a full cycle to see where it goes wrong.
An air-cooled machine needs room to breathe, and one boxed into a hot back room or choked with dust makes less ice. A water filter that’s overdue for a change slows the fill. Both are worth a look before you call.
Colby cleans the condenser and checks the water supply and filter.
Hoshizaki machines are in restaurants, bars and offices as well as homes. Colby has worked on commercial ice machines in Tulsa, and he’ll tell you whether a cleaning or a repair is what gets yours making ice again. CJ Appliance Repair is an independent repair company, not affiliated with Hoshizaki.
Before you call
The model and serial number tell Colby exactly which parts your appliance takes. Here’s where to look.
Questions
AYes, undercounter and commercial machines. Colby has cleaned and repaired a Hoshizaki in Tulsa that had gone years without service.
AScale, a clogged water filter or low water flow are the usual reasons. If the filter is new and the machine has been cleaned, it needs a closer look.
AYes. The Hoshizaki in his job files was a commercial machine, and he has worked on office equipment such as a built-in Sub-Zero as well.
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
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Tell us what's wrong and how to reach you. Colby will call or text you back.
