Water valves off or hoses kinked Check first
Closed valves and flattened hoses account for plenty of washers that won’t fill. It happens most after a move, a remodel or plumbing work.
Colby checks the supply from the wall to the washer.
Washer repair · Tulsa, OK
You hear the washer start, but no water rushes in, or it trickles in so slowly the cycle stalls. Start at the valves behind it.
Before you call
What usually causes it
Closed valves and flattened hoses account for plenty of washers that won’t fill. It happens most after a move, a remodel or plumbing work.
Colby checks the supply from the wall to the washer.
Small mesh screens where the hoses connect to the washer catch grit and rust from the pipes. Over time they clog, and the washer fills slowly, then not at all.
He cleans the screens, or replaces the valve when the screens are built into it.
Inside the washer, an electric valve opens to let water in. When one of its coils burns out, that side won’t fill; when it clogs or cracks, it fills slowly or leaks.
He tests each side of the valve and replaces it if a coil has failed or it’s clogged.
Many washers wait for the lid switch or door lock before they open the water valve. A broken one leaves the washer humming over an empty tub.
He tests the switch or lock and replaces it if it isn’t telling the washer the lid is shut.
A pressure switch tells the washer how much water is in the tub. If it fails, or its little hose clogs, the washer may think it’s already full; a failed control can also skip the fill.
He tests the sensor, its hose and the board.
Questions
AProbably not. High-efficiency washers sense the load and use far less water than older machines, so a low water level is normal. Many have a deep-fill or extra-rinse option if you want more.
AClogged inlet screens, low household pressure or a weak water valve. If the sinks have good pressure, the screens and the valve are the next place to look.
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
Rather type it out?
Tell us what's wrong and how to reach you. Colby will call or text you back.