Washer repair · Tulsa, OK
You press Start and nothing happens, or the display lights up and the washer just sits there. A few simple things cause a lot of these.
Before you call
What usually causes it
The washer checks that the lid or door is closed and locked before it does anything. When the switch breaks, or the lock’s latch or motor fails, it sits there with the lights on; a front-loader may click as it tries to lock, then give up.
Colby tests the switch or lock and replaces the one that failed.
A tripped GFCI, a breaker or a loose plug can look like a dead washer. So can a cord that has been crushed behind it.
He checks the outlet and the cord before anything else.
Many washers won’t move on until they sense water coming in. With the valves shut or the hoses kinked, it can seem stuck at the start, or show an error.
He checks the valves, the hoses and the washer’s water valve, just as he would on a washer that won’t fill.
If the display is dark with power at the outlet, or the buttons don’t respond, the main control, the button panel or the timer on an older washer may have failed. A power surge can do it, and so can water that got into the panel.
He tests the board and the panel, and replaces only the one that failed.
If it clicks or hums when you press Start but the drum never moves, the motor or the board that runs it may be at fault. A steady hum with no movement can also mean the motor is straining against a jammed part.
He tests the motor and its control before replacing either.
Questions
AWrite it down or take a photo, and text it to Colby with the model number. Codes mean different things from brand to brand, and the code plus the model tells him where to start.
AA beep with no start usually means the door isn’t locking, the control lock is on, or the washer has stored an error. Close the door firmly and look for a lock symbol before anything else.
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
Rather type it out?
Tell us what's wrong and how to reach you. Colby will call or text you back.
