Washer repair · Tulsa, OK
The wash runs, the rinse runs, and the clothes come out dripping. Start with the load itself; it’s the cause more often than a part.
Before you call
What usually causes it
Washers sense when the drum is lopsided and stop the spin to protect themselves. They try to rebalance, and if they can’t, the cycle ends with wet clothes and nothing broken.
If balancing doesn’t fix it, Colby checks the parts that sense and control the spin.
A clogged pump filter, a kinked hose or a failed pump leaves water in the tub. The washer won’t start the spin until its pressure switch reads the tub as empty.
He clears or replaces whatever is holding the water in.
The spin starts only once the washer knows the lid or door is shut and locked. A worn lid switch or a failing lock lets it wash but not spin.
He checks that the washer is getting a “locked” signal, and replaces the switch or lock if it isn’t.
Depending on the washer, a worn drive belt, a broken motor coupler or a failed shifter can stop the drum while the motor runs. You may hear a hum or a whir with no spin.
He finds which drive parts your washer uses and replaces the one that failed.
The motor, or the board that controls its speed, can fail and stop the spin. On direct-drive washers, a sensor that reads the motor’s position can cause the same thing.
He tests the motor, its sensor and its control board to find which one quit.
Questions
AThat’s nearly always balance. Big single items and small loads are hard to balance; mixed, medium loads aren’t. If it won’t spin even a normal load of towels, a part is the likely cause.
AThe washer senses an off-balance load and tries again. If the load is fine, worn suspension parts or a motor problem can make it think the load is off.
AYes. There’s a diagnostic fee for the visit, and if you have Colby do the repair, the diagnostic fee is waived.
AMost appointments are within 48 hours, many within 24, and often the same day. Call or text and Colby will give you the soonest time he has.
Rather type it out?
Tell us what's wrong and how to reach you. Colby will call or text you back.
